IT Notification - Scheduled Maintenance for November

Below are the upcoming scheduled maintenance to IT systems for November.

November 14, 2020 – Banner Outage

As part of our ongoing commitment to providing quality services at Mohawk College, the Information Technology team will be performing Banner JobSub Control Processing on Saturday, November 14, 2020 from 12 noon to 6:00 pm. During this time, Banner will not be available.

Network Upgrades

In order to maintain compliance and implement vendor mandated updates to the college’s infrastructure, the ITS department will be conducting campus-wide, rolling, network upgrades throughout the period of November 17^th to December 15^th. The upgrades will be take place between the hours of 10pm - 12:00am specifically on Mondays through Thursdays.

The network upgrades affect infrastructure in various rooms such as classrooms, labs and offices. The impact of the upgrades will be minimal with disruptions of less than 10 minutes per area being addressed.

November 20-21, 2020 – Server Patching

On Friday, November 20th, the Mohawk College Information Technology team will be performing maintenance on our server infrastructure from Friday, November 20^th at 5:30 pm, to Saturday, November 21, 2020 at 1:00 am.

During this time, many systems will be intermittently impacted, with the exception of the following:

MyCanvas
All online registrations
Self-Service
Online payments
Mohawk College Website

November 27-29, 2020 – Banner Database Maintenance Upgrade

As part of our ongoing commitment to providing quality services at Mohawk College, the Information Technology team will be performing a Banner database maintenance. Systems relying on Banner will be unavailable during the following maintenance window: Friday, November 27th from 5:00 pm to Sunday, November 29th at 5:00 pm.

UNAVAILABLE systems during this timeframe	AVAILABLE systems during this timeframe
Post-Secondary Registration Continuing Education Registration Apprenticeship Registration Self Service Online payments Banner Career Ready FAST Expense Claims FLAC Phone Directory Electronic Timesheets Course Outlines Student Assessment Booking My Applicant Status (MAS) Transcript Request Form ODS - Cognos DegreeWorks Core Cashiering	MyMohawk MyCanvas Email WiFi (wireless network) Aims (parking system) TPHi (scheduling system) SUMMIT Mohawk College website ONE Card

If you experience any issues post maintenance, please contact the Help Desk at x2199.

Thank you,

Mohawk College Information Technology Team