Psychologically Attuned Communication: What is said, and how it is said, matters.
Postsecondary drop-out rates are high. An innovative research initiative by College Student Success Innovation Centre at Mohawk College (CSSIC) could help to reverse the trend.
Usually dry and sternly worded, probation letters are the way academic institutions officially tell students falling behind in their studies that they need to do better, and the letters historically haven't done much to prevent many students from simply giving up and dropping out.
In collaboration with a Stanford researcher, CSSIC has studied how rewriting those missives in a way that took into account how they make people feel, more probationary students returned to good academic standing - and stayed in school.
To learn more about this and other student success research and practice, register for CSSIC’s free, virtual symposium on March 9-12, 2021, with four unique sessions across four days, with a focus on innovation, capacity building & knowledge sharing.